will erode the competitiveness of the organisation. When a lot of time, effort and resources are spent on internal fire-fighting, it is only inevitable that the organisation will suffer. This is because there will be little energy left to fight any external threat.
It is just like the political situation in India. Many of its political parties are too preoccupied fighting each other. As a result, economic policies and development -- no matter how urgent and important they can be -- tend to be slowed down.
Thus, despite decades of democracy, India has yet to achieve the kind of economic progress that it is capable of. Without doubt, it is a nation with great and many talents. One only needs to acknowledge the vast number of Indian scientists, technologists and academics in the United States to realise the potential of human talents that exist in India.
Fourthly, and this is something that we tend to forget and overlook -- in competition, winning and losing can be by default! This is what Sun Tzu meant when he said that a confused army provides victory for the enemy! In other words, it is not that you are good or bad, it is just that if you are so confused, and you spend time fighting each other instead of dealing with the external threat, you have just provided victory for the enemy.
The reality of winning by default can be very well illustrated by the experience of one of my overseas speaking engagements. In December 1997, I had the privilege of addressing the top management of Dell Computers, one of the fastest growing computer giants in the world. In response to how the competitors reacted to Dell's business strategy, Michael Dell, the founding CEO remarked. "Are we really that good?" Or have they all fouled up!"
It appears that what Dell Computers do is not particularly earth-shakening. It has not patented any new product nor technology. Rather, it created a different way of marketing computers -- through the Internet.
In doing so, it not only eliminates the middlemen, but it also allows what I call mass customisation. This is because the consumer can order his computer through the Internet by indicating his own specifications for the product. It will then be manufactured and delivered to his home/office within days!
In the same way, in the early days of Singapore's economic development, we won in a big way because many other economies in the region were busy with other priorities. As a result, we were able to attract a lot of foreign investment.
However, as more and more Asian economies opened themselves to the outside world, competition has become very tough. With the recent economic and financial crisis facing Asia, the challenges ahead are even more demanding and difficult.
This is where Singaporeans must remain more united to face the rougher times ahead. We should rally ourselves around our government and ensure that our economy can withstand the turmoils ahead. It is not a time to relax or to blame each other. Rather, we must learn to trust our leaders and stay
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